Shipping policy

Thank you for choosing Vuirii! We are committed to providing you with a seamless and enjoyable shopping experience. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products. Please read this policy carefully before making a purchase. If you have any further questions, feel free to contact our customer support team.

  1. Processing Time:

    • All orders are processed within 3 business days (excluding weekends and holidays) from the date of order placement.
    • We make every effort to ensure prompt processing; however, during peak seasons or promotional periods, processing times may be slightly longer.

  2. Shipping Methods and Delivery Time:

    • We offer several shipping options based on your location and preferences. The available shipping methods will be displayed at the checkout.
    • Delivery times vary depending on the shipping method chosen and your location.
    • Once your order is shipped, you will receive a shipping confirmation email with a tracking number, allowing you to monitor the progress of your delivery.

  3. Shipping Costs:

    • Shipping costs are calculated based on the weight of the package, shipping method chosen, and destination.
    • The exact shipping charges will be displayed at the checkout before you complete your purchase.

  4. International Shipping:

    • We offer international shipping to select countries. The availability of international shipping options will be displayed at the checkout.
    • Please note that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the customer.

  5. Order Tracking:

    • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.
    • You can also track your order by logging into your account on our website and navigating to the order history section.

  6. Order Delivery:

    • We partner with reliable shipping carriers to ensure the safe and timely delivery of your order.
    • While we make every effort to meet the estimated delivery times, we cannot guarantee them due to factors beyond our control, such as weather conditions or carrier delays.
    • If you encounter any issues with the delivery of your order, please contact our customer support team, and we will assist you in resolving the matter.

  7. Order Modifications and Address Changes:

    • Once an order is placed, modifications or changes to the shipping address cannot be guaranteed. Please double-check your order details and shipping address before completing the purchase.
    • If you need to make any changes, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

  8. Lost or Damaged Packages:

    • In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team immediately.
    • We will initiate an investigation with the shipping carrier to resolve the issue. Please note that investigations may take some time, and we appreciate your patience.

  9. Returns and Exchanges:

    • For information on our returns and exchanges policy, please refer to our separate Returns and Exchanges Policy.

  10. Contact Us:

    • If you have any further questions or need assistance, please feel free to contact our customer support team via email, phone, or live chat. Our dedicated team is here to help you.

Please note that this Shipping Policy is subject to change without prior notice. The most recent version will always be available on our website.

Effective Date: 1-1-2023